pjsky Privacy Policy
At pjsky, your privacy matters as much as your winning streak. This Privacy Policy explains exactly what personal data we collect from Filipino players, how we use it, who we share it with, and the rights you hold over your own information under applicable Philippine data protection law.
How pjsky Protects Your Data
Six core principles that guide every data decision we make for Filipino players on pjsky.
Minimal Data Collection
pjsky only collects personal data that is strictly necessary for account registration, identity verification, payment processing, and regulatory compliance. We never collect data for its own sake.
Bank-Grade Encryption
All personal data transmitted between your device and pjsky's servers is protected using TLS 1.3 encryption. Sensitive fields like passwords and payment credentials are encrypted at rest using AES-256 standards.
Your Rights Are Respected
Under the Philippine Data Privacy Act (RA 10173), pjsky recognizes your right to access, correct, delete, and object to the processing of your personal data at any time by contacting our support team.
No Unauthorized Selling
pjsky does not sell, rent, or trade your personal data to third-party marketers. Your information is shared only with vetted service partners necessary to operate the platform — never for profit.
Full Transparency
We believe you deserve to know exactly how your data is used. This Privacy Policy is written in plain English — not buried in legalese — so every Filipino player can understand their rights and our obligations clearly.
Defined Retention Periods
pjsky does not hold your personal data indefinitely. Retention periods are defined by regulatory requirements — typically five years for KYC and transaction records under Philippine AML law — after which data is securely deleted.
Table of Contents
- 01Introduction
- 02Data Controller
- 03Data We Collect
- 04How We Collect Data
- 05Purpose & Legal Basis
- 06Sharing Your Data
- 07Cookies & Tracking
- 08Data Retention
- 09Data Security
- 10Your Rights (RA 10173)
- 11Minors & Age Restriction
- 12Cross-Border Transfers
- 13Marketing Communications
- 14Policy Updates
- 15Contact & DPO
01 Introduction
Welcome to the pjsky Privacy Policy. pjsky ("we," "us," or "our") is committed to safeguarding the personal data of every Filipino player who registers, visits, or interacts with the pjsky platform at pjsky.net. This Privacy Policy describes our practices for collecting, using, storing, sharing, and protecting your personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
This Privacy Policy applies to all personal data we process in connection with your use of pjsky — including the website, mobile platform, online casino, sportsbook, bingo rooms, slot games, payment services, and customer support channels.
By registering a pjsky account or continuing to use the platform, you acknowledge that you have read, understood, and consent to the data practices described in this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of the pjsky platform and contact our support team to request account closure.
Note for Filipino Players: This Privacy Policy is written in English in compliance with pjsky's primary operating language. If you require clarification on any section, our support team is available 24/7 and can assist players across Manila, Cebu, Davao, Quezon City, Makati, and all other Philippine regions.
02 Data Controller
For the purposes of the Philippine Data Privacy Act (RA 10173), pjsky acts as the Personal Information Controller (PIC) in respect of all personal data collected through the pjsky platform. This means pjsky determines the purposes for which and the manner in which any personal data is processed.
Where pjsky engages third-party service providers to process personal data on its behalf — such as payment processors, game providers, and KYC verification partners — those parties act as Personal Information Processors (PIPs) and are bound by strict data processing agreements that require them to handle your data only on pjsky's documented instructions.
Data Protection Officer: pjsky has appointed a Data Protection Officer (DPO) as required under RA 10173. To exercise your data rights or raise a privacy concern, contact our DPO via the support page at pjsky.net/support or by email at [email protected] (plain text — not a clickable link).
03 Personal Data We Collect
pjsky collects the following categories of personal data from Filipino players. We only collect data that serves a defined and lawful purpose:
3.1 Identity & Registration Data
- Full legal name as it appears on your government-issued Philippine ID
- Date of birth (for 21+ age verification)
- Gender (optional, for personalization purposes)
- Nationality and country of residence
- Username and encrypted password
3.2 Contact Data
- Philippine mobile number (used for OTP and 2FA verification)
- Email address
- Residential address within the Philippines (e.g., barangay, city, province)
3.3 Identity Verification (KYC) Documents
- Scanned or photographed copies of government-issued Philippine IDs (PhilSys ID, driver's license, passport, SSS/GSIS ID, PRC ID, Voter's ID)
- Proof of address documents (e.g., utility bill, bank statement)
- Selfie or live facial verification image for identity matching
- Source of funds documentation where required by AML procedures
3.4 Financial & Transaction Data
- GCash mobile wallet number, PayMaya account details, or bank account information (BPI, BDO, Metrobank) used for deposits and withdrawals
- Transaction history including deposit amounts, withdrawal amounts, dates, and reference numbers
- Cryptocurrency wallet addresses where USDT transactions are involved
3.5 Gaming & Betting Activity Data
- Game session history including games played, bet amounts, wins, and losses
- Sports betting selections and wager history
- Bonus and promotional offer participation records
- Responsible gaming tool usage (deposit limits, self-exclusion requests)
3.6 Technical & Device Data
- IP address and approximate geolocation
- Device type, operating system, and browser version
- Session timestamps and login history
- Referral source and navigation path on the pjsky platform
Sensitive Personal Information: KYC identity documents and biometric verification data (selfie images) are classified as sensitive personal information under RA 10173. pjsky applies enhanced security controls to this category of data, including restricted access and encrypted storage.
04 How We Collect Your Data
pjsky collects your personal data through the following channels and mechanisms:
- Direct Submission: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in promotions.
- Automated Technical Collection: Data collected automatically when you access pjsky, including IP address, device identifiers, browser data, session logs, and navigation behavior through cookies and similar technologies.
- Payment Providers: Transaction confirmation data received from GCash, PayMaya, BPI, BDO, Metrobank, and USDT processors when you conduct financial transactions on pjsky.
- KYC Verification Partners: Results and risk scores from third-party identity verification services used to validate the documents you submit.
- Regulatory Sources: Information received from Philippine regulatory or law enforcement authorities where required by applicable law.
05 Purpose & Legal Basis for Processing
pjsky processes your personal data only where a lawful basis exists under RA 10173. The table below summarizes the primary purposes for which we process your data and the corresponding legal basis:
| Purpose | Legal Basis |
|---|---|
| Account registration and identity verification (KYC) | Contractual necessity; legal obligation (RA 9160 AML Act) |
| Processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank | Contractual necessity |
| Age verification (21+ requirement) | Legal obligation; protection of minors |
| Anti-money laundering (AML) and fraud prevention | Legal obligation (RA 9160, as amended by RA 10365) |
| Customer support and dispute resolution | Contractual necessity; legitimate interest |
| Responsible gaming monitoring and intervention | Legal obligation; protection of data subject's vital interests |
| Personalizing gaming recommendations and promotions | Legitimate interest; consent (where required) |
| Sending marketing communications and bonus offers | Consent (opt-in only) |
| Platform security, fraud detection, and abuse prevention | Legitimate interest |
| Regulatory reporting to Philippine gaming authorities | Legal obligation |
Consent Withdrawal: Where pjsky processes your data on the basis of your consent (e.g., for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. Contact our support team or use the unsubscribe option in any marketing email to opt out.
06 Sharing Your Personal Data
pjsky does not sell or rent your personal data to any third party. We share your data only in the following circumstances and only to the extent necessary for the stated purpose:
6.1 Service Partners & Processors
- Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and USDT processors receive transaction data necessary to process your deposits and withdrawals.
- KYC & Identity Verification Providers: Third-party verification services receive your identity documents and biometric data solely to perform verification checks on pjsky's behalf.
- Game Providers: Certified game studios and software providers may receive anonymized or pseudonymized session data to deliver and maintain game functionality.
- Fraud Prevention & Security Services: Specialist fraud detection platforms may receive device and behavioral data to identify and prevent account abuse and financial fraud.
- Cloud & Hosting Infrastructure: Data may be stored on secure cloud infrastructure operated by vetted providers under strict data processing agreements.
6.2 Regulatory & Legal Disclosures
pjsky may disclose your personal data to Philippine government agencies, regulatory bodies (including PAGCOR), the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement authorities, or courts where required by applicable Philippine law, a valid court order, or a regulatory directive.
6.3 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of assets involving pjsky, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer via your registered email address.
No Unauthorized Third-Party Marketing: pjsky strictly prohibits its service partners from using your personal data for their own marketing purposes. All third-party processors are contractually bound to process your data solely on pjsky's instructions.
07 Cookies & Tracking Technologies
pjsky uses cookies and similar tracking technologies to operate the platform, enhance your user experience, and collect analytical data about how Filipino players interact with our services. The following types of cookies are used:
7.1 Strictly Necessary Cookies
These cookies are essential for the pjsky platform to function. They enable core features such as secure login sessions, account authentication, and fraud prevention. These cookies cannot be disabled without rendering the platform non-functional.
7.2 Functional Cookies
Functional cookies remember your preferences and settings — such as your preferred language, currency display (PHP), and game lobby layout — to provide a more personalized experience on pjsky.
7.3 Analytical Cookies
pjsky uses analytical cookies to understand how players navigate the platform, which games are most popular, and where technical issues arise. This data is used in aggregate and anonymized form to improve the pjsky user experience.
7.4 Managing Cookies
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain pjsky platform features. For full instructions on managing cookies in your specific browser, refer to your browser's help documentation.
Note: pjsky does not use advertising or retargeting cookies that track your activity across third-party websites. All tracking on pjsky is limited to activity within the pjsky platform itself.
08 Data Retention
pjsky retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| KYC identity documents | 5 years from account closure | RA 9160 (AML Act) |
| Financial transaction records | 5 years from transaction date | RA 9160; PAGCOR requirements |
| Account registration data | Duration of account + 5 years | Contractual; legal obligation |
| Gaming session logs | 2 years from session date | Legitimate interest; dispute resolution |
| Customer support communications | 3 years from last interaction | Legitimate interest |
| Marketing consent records | Until consent is withdrawn + 1 year | RA 10173 (accountability) |
| Technical/device logs | 90 days on a rolling basis | Security; fraud prevention |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents reconstruction of the original data subject's identity.
09 Data Security
pjsky implements a layered, defense-in-depth approach to protecting your personal data. Our technical and organizational security measures include:
- Encryption in Transit: All data exchanged between your browser or device and pjsky's servers is protected using TLS 1.3 encryption.
- Encryption at Rest: Sensitive data fields, including passwords, payment credentials, and KYC documents, are encrypted at rest using AES-256 encryption.
- Access Controls: Access to personal data within pjsky's internal systems is restricted on a strict need-to-know basis, with role-based access controls and multi-factor authentication required for all staff with data access privileges.
- Security Monitoring: pjsky operates continuous security monitoring, intrusion detection systems, and regular third-party security audits to identify and remediate vulnerabilities.
- Staff Training: All pjsky personnel with access to personal data undergo mandatory data privacy and security training in accordance with RA 10173 requirements.
- Data Breach Response: pjsky maintains a documented data breach response plan. In the event of a personal data breach that poses a risk to Filipino players, pjsky will notify affected players and the National Privacy Commission (NPC) within the timeframes prescribed by RA 10173 and its IRR.
Your Role in Security: While pjsky takes every reasonable measure to protect your data, you also play a critical role in account security. Always use a strong, unique password for your pjsky account and enable two-factor authentication (2FA) via your registered Philippine mobile number.
10 Your Rights Under RA 10173
As a data subject under the Philippine Data Privacy Act of 2012 (RA 10173), you hold the following rights in respect of your personal data processed by pjsky:
- Right to be Informed: You have the right to be told how your personal data is being collected and used. This Privacy Policy fulfills that obligation.
- Right of Access: You may request a copy of the personal data pjsky holds about you, together with information about how it is being processed.
- Right to Rectification: If any personal data pjsky holds about you is inaccurate or incomplete, you have the right to have it corrected. You can update most details directly through your pjsky account settings.
- Right to Erasure: In certain circumstances, you may request that pjsky delete your personal data. Note that this right may be limited where we are required to retain data under applicable Philippine law (e.g., AML record-keeping obligations).
- Right to Object: You may object to the processing of your personal data for direct marketing purposes or where processing is based on pjsky's legitimate interests. Where you object, pjsky will cease that processing unless it can demonstrate compelling legitimate grounds that override your interests.
- Right to Data Portability: You may request your personal data in a structured, commonly used, and machine-readable format where technically feasible.
- Right to Lodge a Complaint: If you believe pjsky has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
How to Exercise Your Rights: To exercise any of the above rights, contact pjsky's Data Protection Officer via our support page at pjsky.net/support. We will respond to all verified data rights requests within 15 business days in accordance with RA 10173 requirements. We may need to verify your identity before processing your request.
11 Minors & Age Restriction
pjsky strictly enforces the minimum gambling age of 21 years in accordance with applicable Philippine gaming regulations. The pjsky platform is not intended for, and must not be used by, any person under the age of 21.
pjsky does not knowingly collect personal data from individuals under the age of 21. If pjsky discovers or has reasonable grounds to suspect that personal data has been collected from a person below the minimum age, we will:
- Immediately suspend the account pending investigation
- Delete all associated personal data to the extent permitted by law
- Void all gaming activity and associated winnings
- Return any deposits made, subject to applicable KYC procedures
If you are a parent or guardian and believe that your child has registered a pjsky account, please contact our support team immediately. We will investigate and take appropriate action as swiftly as possible.
12 Cross-Border Data Transfers
In the course of operating the pjsky platform, your personal data may be transferred to, stored in, or processed in countries outside the Philippines — for example, where pjsky's cloud infrastructure, game providers, or KYC verification partners are based.
Where such cross-border transfers occur, pjsky ensures that an adequate level of data protection is maintained by implementing one or more of the following safeguards:
- Transferring data only to countries recognized by the National Privacy Commission (NPC) as providing an adequate level of data protection
- Requiring data processing agreements with appropriate contractual clauses that bind the receiving party to data protection standards equivalent to those required under RA 10173
- Obtaining your explicit consent where required by the NPC for specific categories of cross-border transfer
Your Protection Travels With Your Data: Regardless of where your personal data is processed, pjsky ensures that it remains subject to the same level of protection as described in this Privacy Policy and required under Philippine law.
13 Marketing Communications
With your explicit consent, pjsky may send you promotional communications about new games, bonus offers, jackpot events, sports betting promotions, and other pjsky services. These communications may be delivered via:
- Email to your registered email address
- SMS to your registered Philippine mobile number
- In-platform notifications within your pjsky account
You can update your marketing preferences or withdraw your consent at any time by:
- Clicking the "Unsubscribe" link in any pjsky marketing email
- Updating your notification preferences in your pjsky account settings
- Contacting our support team via the Support page
Opting Out Does Not Affect Service: Withdrawing your consent to receive marketing communications will not affect your ability to use the pjsky platform or access your account. You will continue to receive non-promotional transactional communications such as deposit confirmations, withdrawal notifications, and security alerts.
14 Updates to This Privacy Policy
pjsky reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, applicable Philippine law, regulatory requirements, or the services we offer. The "Last Updated" date at the top of this page will be revised accordingly whenever material changes are made.
Where changes are material — meaning they significantly affect your rights or the way we process your personal data — pjsky will notify you in advance by:
- Sending a notification to your registered email address at least 14 days before the changes take effect
- Displaying a prominent notice within your pjsky account on your next login
Your continued use of the pjsky platform after any update to this Privacy Policy constitutes your acknowledgment of the revised terms. If you do not agree with the updated Policy, you may close your account by contacting our support team.
15 Contact & Data Protection Officer
For any questions, concerns, or requests relating to this Privacy Policy or pjsky's data practices, please reach out through the following channels:
- Support Page: pjsky.net/support — available 24/7 for all Filipino players
- Email (plain text): [email protected]
- Data Protection Officer: Reachable via the support page — please mark your query as "DPO / Privacy Request" for priority routing
pjsky is committed to resolving all privacy-related concerns promptly and transparently. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph (plain text reference only — not a clickable link).
Response Timeframe: pjsky aims to acknowledge all privacy-related inquiries within 2 business days and to provide a substantive response within 15 business days. Complex requests involving large volumes of data may take up to 30 business days, in which case we will notify you of the extended timeline.
Ready to Play with Confidence?
Now that you know how pjsky protects your personal data, explore our full range of casino games, live sports betting, bingo rooms, and slot machines — all built for Filipino players who value both excitement and security.